A business sale or acquisition creates an extraordinary amount of work. Leaders are navigating new reporting relationships, operating decisions, systems, and expectations, often before they have answers to all the questions their teams are asking. Meanwhile, clients still need support, revenue commitments remain, and the business still needs people to deliver on its plans.
I have led Talent Acquisition through a divestiture and two acquisitions in which our business became part of a larger organization. Each required significant changes to how we worked. In all three, keeping hiring moving was a business priority because slowing down had consequences beyond recruiting. If we could not bring in the people we needed, we could not support our clients or grow revenue as planned.
Those experiences shaped how I think about TA leadership during a transaction. The work requires sound judgment about what needs to change, what needs to be protected, and how to keep people moving together through uncertainty.
Build the new environment while keeping the business running
During the divestiture, we had six months to establish our TA function in a standalone environment. That meant implementing a new applicant tracking system and contractor management system, updating policies and processes, and putting new contracts in place for our partners and tools.
Each of those responsibilities would have required meaningful attention on its own. Together, within six months, they demanded clear priorities, coordination, and decisions that could not sit unresolved. We were building the environment the new company would need while continuing to support hiring.
This is an important consideration for executives preparing for a transaction: the people responsible for the transition may also be responsible for keeping the current business operating. A transition plan needs to account for both demands. Assigning the work does not automatically create the capacity to do it.
Acquisition can increase hiring demand before integration is complete
In one acquisition, we were already planning approximately 800 hires for the year when another 800 were added to support the combined business. Those additional roles were focused on product and technical work needed to integrate solutions across the larger organization.
We expanded our recruiting team with contractors to meet the demand. The ramp became so effective that we eventually had to slow down because the business could not keep pace with recruiting. We were recognized internally for delivering the organization’s most successful hiring ramp to that point.
That experience reinforced the need to plan beyond recruiting capacity. A business also needs the ability to interview, make decisions, onboard, and put new employees to work. Those dependencies need to be visible as demand changes, particularly when the people involved are also managing an integration.
Communication has to help people do the work
Transparency mattered throughout these transitions, even when we could not share every detail. We shared what we could, kept people informed as decisions developed, and created opportunities to work through what the changes meant in practice.
During one acquisition involving substantial changes, we held numerous sessions with hiring managers. We showed them what would be different, answered questions directly, and gathered feedback. We took the same approach with recruiters through working sessions where they could see how the new environment would operate, challenge assumptions, identify gaps, and ask questions.
That hands-on approach made the transition smoother. It gave people a way to understand and influence the work they would be expected to carry out. It also helped us identify issues before those issues became part of the daily hiring process.
Candidates need a consistent, credible explanation
A transaction changes the employment decision for candidates, including those who entered the hiring process before an announcement.
We developed talking points for recruiters and hiring managers so candidates received a consistent explanation of the business’s direction and what joining would mean for them. Different answers from different people could have damaged our credibility at a time when candidates were already weighing uncertainty.
Consistency also required honesty about what we could not resolve. Some candidates had been attracted to a smaller company and did not want to join a much larger organization. We could explain the opportunity clearly, but we could not change that preference. Giving candidates an accurate understanding helped them make an informed decision.
Timing needed the same attention. Sometimes we temporarily paused new starts to allow for system changes and data updates. Bringing someone onboard one week, then changing their systems, benefits, and payroll cycle the next, would have created avoidable confusion. Those pauses needed to be planned and communicated so candidates, managers, and recruiters understood what was happening.
Protect what matters, and help the rest integrate
Executives also need to prepare their leaders to participate constructively in the transition. I have watched senior people challenge nearly every change, regardless of its significance. That creates friction within their own business and with the acquiring organization, while consuming energy needed for decisions that truly matter.
My approach was to focus on changes that could undermine the capabilities or business value behind the acquisition. Other differences required us to be good partners in bringing our organizations together.
One battle I chose was ensuring that my team had a voice. In one acquisition, there was an assumption that because we were smaller, our ways of operating had less value. I worked closely with the acquiring organization’s TA leadership and the executive responsible for the overall integration to ensure our experience informed decisions on the issues that mattered.
We paired that advocacy with delivery. Our hiring results, together with that work across the integration, led to my taking responsibility for the TA team that helped integrate recruiting functions from future acquisitions. It gave me the opportunity to help other teams navigate a transition I understood firsthand.
Make hiring continuity part of the transition plan
For owners and executives preparing for a sale or ownership transition, hiring continuity deserves attention before the business is in the middle of change. Who will guide the recruiting team as priorities shift? Which decisions need to be made before systems change? Does the team have enough capacity to support hiring and integration work at the same time?
Those questions become more urgent if a TA leader leaves, but they matter even when the team stays intact. Transaction responsibilities can stretch leadership capacity well before a vacancy appears. Clear ownership, realistic resources, and a shared understanding of what must keep moving give people a stronger basis for making decisions when uncertainty increases.
Across the transitions I’ve experienced, we could not eliminate uncertainty or settle every detail in advance. What helped was staying close to the work, being honest about what we knew, listening to the people affected, and protecting the capabilities the business depended on. The commitments behind the hiring plan continued through every change in ownership. Our job was to make sure the business still had the people it needed to meet them.
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